AI and automation: Business leaders adopt small

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Business leaders recognize automation is changing the way companies operate. The hope is that automation -- whether it's in the form of robots, machine learning, or artificial intelligence (AI) -- will make us all more productive in the not-so-distant future.

However, getting to the point where automation enhances our working life is far from straightforward. Despite the cacophonous hype associated with AI during the past year, experts suggest emerging technologies must be explored in a careful and considerate manner.

The Future of AI, Jobs, and Automation

We've entered a period of dramatic innovation in AI and automation and it's going to have a significant impact on the future of jobs, productivity, and the ways we operate in teams. Research predicts that worker productivity could increase by as much as 4x by 2030, powered by AI. We unpack the opportunities and the ways to benefit from this transformation.

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"One of the things we've found with automation is that if a process is broken and doesn't work today, then automating that process just makes the mess go faster," she says.

Avoiding that nightmare scenario means taking a tactical approach to automation. "We choose carefully where we think that we can make a difference," says Jory. "A lot of our automation is about removing manual processes, bringing in streamlining, creating opportunities through robotics to do processes, and teaching the technology to do things that previously a human being would have done."

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