Why companies must use AI to think differently, and not simply to cut costs

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Organizations have to look at how artificial intelligence (AI) can enable them to do things differently, rather than at a lower cost, in order to stay relevant in the future. 

In fact, 21st-century companies will not be defined by the quality or the price of their products and services, but by their use of AI, said Mike Walsh, futurist and CEO of tech consultancy Tomorrow. There will be significant shifts in the way these businesses operate in the future, said Walsh, who was speaking at ST Engineering's InnoTech Conference held this week in Singapore.

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