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Amazon now using generative AI to summarize customer reviews

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简介Can you trust that the AI is accurately reflecting the many reviews that it summarizes? And how does...

Can you trust that the AI is accurately reflecting the many reviews that it summarizes? And how does the AI avoid or exclude fake and false reviews?

Amazon

You're shopping for an item on Amazon and want to see what other buyers think of it. But it's a popular product that's triggered hundreds or even thousands of individual reviews. Instead of reading them all, you'll now be able to view an AI-generated summary designed to encapsulate the opinions of all those shoppers.

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